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Requirements of an Online Casino

All this and more criteria determine how good or bad we consider a casino bonus to be. Our goal is to ensure that you get access to the best online casino offer, which is currently available at online casinos. Payment methods the majority of online casinos offer trustly as the main payment method. Some online casinos only offer trustly for deposits and withdrawals, while other casino sites offer up to ten different payment methods. We think trustly is a very good payment method and for many casino players trustly is the only payment method needed, but we still believe that more options are better than fewer.

Therefore, we also review whether an online casino offers deposits & withdrawals with e-wallets such as paypal and neteller, or mobile payment methods such as zimpler. Some simply prefer to play casino with card payment , or use new payment methods such as google pay or apple pay. In addition to the range of payment methods itself, it is also important for us to convey which withdrawal and deposit limits, processing times and possible fees different online casinos have. You will therefore always find such information included in our casino reviews.

Our online casino reviews include everything from withdrawal times, payment options and fees and more.

Customer service is the foundation when it comes to choosing the best online casino. It is hopefully not very often that a problem arises when you play casino online, but when a problem does occur, it is of the utmost importance to have access to knowledgeable customer service with a good attitude. In addition, it is important that a good online casino offers support, although most players can communicate, there are many who prefer to write in their native language, especially on occasions when something has gone wrong.

Unfortunately, the truth is that there is great variation in terms of knowledge, treatment, availability and response time when it comes to support departments at different online casinos. Some online casinos may only provide support for a few hours a day, others may have closed weekends, which means they are not always there when you could potentially need them. You can contact a really good customer service in several different ways, preferably via live chat, e-mail and phone. When we assess how good or bad a customer service at an online casino is, we also write to them and test their skills, response time and treatment.