It is a common practice for online casinos to offer sign-up bonuses to their new players when they make their first deposit; bonuses are also available on the next plays as well. These bonuses are a very effective marketing form and they attract new players by giving them the chance to return the bonus and deposit more in the future. However, it should be taken into consideration that a casino does not give money for free. A bonus is generally given under conditions that a player wagers a certain amount of money, which is customary a multiple of the deposit and/or bonus credited to the player’s account. Casinos have such a thing as house edge and it guarantees that a player should wager not less than the stated amount. In some cases, provided if wagering requirements are high, a player can lose a lot of money and especially, if no bonus was used.
It is also a frequent practice for casinos to restrict certain games from fulfilling the wagering requirements. They can also restrict players from playing low-edge games, or restrict ‘risk-free’ play. The latter means betting both red and black on roulette. There is also such a notion as non-cashable bonuses. They are also called “sticky” or “phantom” bonuses”. They represent a bonus added to a player’s balance but the tricky thing is that is cannot be cashed out. In case of a phantom bonus, it disappears when the player cashes out. A sticky bonus tends to ‘stick’ to the player’s account until it is lost.
Land based casinos give comp points and so do online casinos. It is possible to exchange comp points for cash, prizes, or other comps. Depending on the type of the game, comp points’ amount varies but in general it is pretty small. For instance, three comp points for each $10 wagered on slots is a common practice as well as one comp point for each $10 wagered on blackjack. Comp points are also offered as free tickets to online tournaments and special events, as extra bonuses, pay back and so on.
Bonus disputes are quite frequent. Both casinos and players are able to commit fraud. Players who frequently win with the help of bonuses are labeled and blacklisted by casinos. Players also create different accounts in order to get sign-up bonuses and win with their help. What concerns casinos, they are also prone to fraud but of different character: they can change the terms of a bonus after the wagering requirements are fulfilled by a player.